Accessibility
We want people with disabilities to be able to use Empire Passports and access the information they need.
Our approach
Our accessibility target is the Web Content Accessibility Guidelines, WCAG 2.2, Level AA. These guidelines address how people navigate, read and interact with websites, including when using assistive technology.
Feedback and assistance
If you encounter an accessibility barrier, please raise it with the Empire Passports team. Include the page address, a short description of the problem and, where relevant, the browser or assistive technology you were using.
If you are already a client, you can also ask your case manager for help accessing information or completing a step online. Where possible, we will help you access the information in an alternative format.
Please avoid including identity documents or financial information in an accessibility report.